Shipping policy

 

Shipping Policy

Thank you for shopping with us. Please review our shipping policy below for information on how and when your order will be delivered.

Order Processing

• All orders are processed within business day (Monday to Friday), excluding weekends and holidays.

• Orders placed after (6pm CET) will be processed the next business day.

• During high-volume periods (sales, holidays, or promotions), processing times may be extended.

Shipping Rates & Delivery Estimates

• Shipping charges for your order will be calculated and displayed at checkout.

• Estimated delivery times vary based on your location and selected shipping method.

• Delivery dates are estimates and not guaranteed.

International Shipping (if applicable)

• International shipping times vary by destination.

• Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

• We are not responsible for delays caused by customs processing.

Order Tracking

• Once your order has shipped, you will receive a confirmation email with tracking information.

• Please allow up to 24–48 hours for tracking details to update.

Shipping Issues

• We are not responsible for orders delayed, lost, or damaged by the carrier after shipment.
  

Incorrect Shipping Information

• Please ensure your shipping address is correct at checkout.

• We are not responsible for orders shipped to incorrectly provided addresses.

• Additional shipping fees may apply for reshipments.